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Gogo displays an expertise in driving performance, ideating omnichannel client engagement opportunities and has an in-depth understanding of the luxury markets in APAC and beyond… She delivered over 30% of revenue through the top 1% of clientele.

Jamie Freed Chief Customer Experience Officer, VIEVE”

Gogo combines deep customer expertise with a pragmatic understanding of business goals. She translated the art of relationship-building into clear, actionable strategies that inspired our team and drove real results.

Audrey O’Connor Divisional Vice President, Customer Experience, Holt Renfrew

Gogo transformed my mindset and brand with her ultra-luxury, intentional clienteling. My clients now feel truly seen, and my business has reached a level of success I didn’t know was possible.

Steven Nickel Founder, TailorFit

Gogo effortlessly represents what we call Mindful Leadership: she naturally blends kindness and courage with passion and wisdom, and is always looking for ways to grow her team and delight her clients.

Andrew Sheridan Managing Partner, Mindful Business Alliance

Thank you Gogo for always being so inspiring. Your industry insight, commitment to helping transform customer experience and loyalty for all business sectors, and most importantly, kindness as a person will continue to make your consultancy work world class.

Zhen Qin Former Head of Customer Experience, PURE Group

Gogo embraces everything that speaks to Clienteling and luxury, and it speaks volumes about her expertise, integrity and values. Onwards and upwards and looking forward to continuing our partnership.

Cathy McCabe Chief Executive Officer & Co-Founder, Proximity

Gogo built a world-class team across the Asia region to manage top tier clients; creating loyalty programmes and establishing a customer retention management model that consistently delivered double digit growth.

Karin Ong Former Chief Operating Officer, Burberry Asia Pacific

I've had the privilege of collaborating with Gogo since her time at Burberry. She has always been kind, professional, and empathetic. Her luxury and client service experience has earned her global respect. Since starting her consultancy, she has curated refined client experiences and implemented comprehensive loyalty programs.

Christophe Younes Co-Founder, Paul Lafayet